Aftersales Service
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Proludic have a dedicated aftersales department who are committed to providing excellent customer service.
All of our playground equipment meets all the requirements of BS EN 1176. The materials we use and equipment we manufacture are subjected to vigorous mechanical tests giving assurance of the quality and strength of our equipment. Our ISO 9001 highlights our dedication to continuous improvement through our robust quality management system.
Maintenance and upkeep of your play area is vital to ensure success and sustainability. As an experienced company in this field we are able to carry out the fitting of spare parts and organise bespoke maintenance packages to suit your needs. All parts used will be Proludic specification parts ensuring that guarantees are maintained.
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All parts will be fitted by our inspectors and engineers who are
accredited to to the Register of Play Inspectors International (RPII).
Should you require any spares or accessories for our play equipment, we do carry an extensive stock within the UK and aim to send them out as soon as possible.
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For detailed information on maintaining your Proludic play equipment for
optimum durability, please feel free to download our useful Maintenance Manual (2.59MB).
Whatever your requirement, call our team on 0115 982 3987 or email them at aftersales@proludic.co.uk for any technical support.
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