A responsive after-sales service

Our after-sales service plays a key role in future-proofing all your playgrounds and sports areas. Our teams of experienced professionals are ready to deliver a swift response to any questions and enquiries you may have about your playground, sports and fitness equipment. Our dedicated after-sales advisers will listen to your queries and offer an effective solution to your issue.

A fast-acting after-sales service
Our playground and sports equipment are designed to offer superior performance during use and we will do everything in our power to provide a fast response to all your queries. Our after-sales teams go the extra mile to deliver a responsive and professional service: 90% of requests are processed within 24 hours, and 80% of spare parts are shipped within five days.

Our commitments
– 90% of requests processed within 24 hours
– 80% of spare parts shipped within five days

Need help?

Take a picture of your product. Our experts will help you find the spare parts you need.

You can also reach us:

By telephone: 0115 982 3980

By email aftersales@proludic.co.uk